Lightspeed Retail

Actionable POS workflows to sell everywhere, sync inventory, and grow customers
4.6 
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87 votes
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Open your store in the morning and know every channel is already in step. With Lightspeed Retail, you build once and sell everywhere. Start by importing your catalog and mapping variants, barcodes, and images. Choose a responsive theme, tweak branding, and publish your storefront without developers. Stock levels update the moment you receive or sell items—whether that happens in a register, pop-up, or your website—so customers never add out‑of‑stock products to cart. Configure pickup windows, local delivery zones, and carrier shipping rules. Automated confirmations and reminder messages keep pickup and delivery on schedule, cutting abandoned pickups and missed handoffs.

On the sales floor, staff ring up purchases fast using a touch-based checkout with scan-to-add, quick discounts, and saved carts. Create price rules for promos, employee markdowns, and VIP customers. Accept tap-to-pay, chip, mobile wallets, and split tenders in one flow. Issue and redeem digital or physical gift cards online or in-store. Capture customer profiles at checkout—purchase history, preferences, and notes—so associates can upsell with confidence. For backroom efficiency, print shelf labels, run cycle counts by scanner, and set reorder points that trigger purchase orders by supplier. Transfers between locations update instantly, and returns or exchanges reconcile to the original sale with full audit trails. more

Review summary

Features

  • Unified catalog and real-time stock sync across stores and online
  • Responsive web storefront builder with customizable themes
  • Touch-based checkout with scan-to-add and quick discounts
  • Tap-to-pay, chip, mobile wallet, and split-tender support
  • Customer profiles, purchase history, and segmentation
  • Gift cards redeemable both online and in-store
  • Loyalty points, tiers, and automated rewards
  • Price rules, promotions, and advanced discounting
  • Purchase orders, vendor management, and reordering
  • Label printing, barcode scanning, and cycle counts
  • BOPIS, local delivery, and carrier shipping rules
  • Returns and exchanges with full audit trail
  • Google local product visibility and ad attribution
  • Sales, inventory, and margin analytics by channel and location
  • Multi-location transfers and stock routing
  • Accounting integrations for sales, taxes, and COGS
  • Staff permissions, roles, and commission tracking
  • Delivery dispatch, route optimization, and live updates
  • Automated confirmations and reminders for pickups and services

How It’s Used

  • Launch a branded online store in days using imported SKUs and ready-made themes
  • Offer buy online, pick up in store with automated time-slot reminders
  • Run a weekend promo with tiered discounts and measure in-store and web impact
  • Reduce stockouts by setting reorder points and auto-generating supplier POs
  • Drive foot traffic with local product visibility on Google and same-day pickup
  • Consolidate returns and exchanges to original orders across all locations
  • Sync daily sales and payouts to accounting to close the month faster
  • Enable associates to upsell using purchase history and customer notes
  • Issue gift cards that work on the website and at the register
  • Open a new location and transfer inventory with real-time availability

Plans & Pricing

Basic

$89.00 per month

Retail POS
Registers - 1 Included
Inventory Management
Lightspeed NuORDER
NuORDER Catalog
PO Sync
Built-in Lightspeed eCommerce - Basic
Services
<ul>
<li>Onboarding and Professional Service Options
24/7 Chat Support
Lightspeed Capital - Flexible Repayment Terms

Core

$149.00 per month

Includes features of Basic plan, plus
Built-in Lightspeed eCommerce
In-store and online loyalty
Advanced sales, staff and inventory reports
Accounting, ecommerce and marketing integrations
Mobile Scanner POS App / Mobile Scanner App
Landed Costs

Plus

$289.00 per month

Includes features of Core plan, plus
Insights (Forecasting, order recommendations & custom reporting)
API access
Workflows
Custom User Roles
24/7 Phone Support

Comments

4.6
Rating
87 votes
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